Delivery Information
It is the customer’s responsibility to give the delivery truck a safe place to dump.
Nature’s Way Resources delivers its products in bulk all over the 12 counties around Houston. Customers can place an order by telephone or drop in and place an order. We size delivery trucks used based on the needs of our customers. We have trucks ranging from small 18 cy (cubic yard) dump trucks to very large (100 cy) walking floor trailers.
Delivery charges are based upon time and distance requires to make a delivery. Large trucks cost more to purchase and operate compared to smaller trucks. The benefit is that the cost per cubic yard of material goes down with larger trucks. For example a medium size truck can delivery 35 cy of material in one trip while a smaller dump truck would require two trips.
Deliveries scheduled for customer prior to truck leaving facility
Delivery will be as close to scheduled time, may be over an hour due to various road factors , most companies have a minimum charge to allow for these factors.
Various factors affecting delivery rates and time are: time of the year, weather (rain or shine), wrecks and traffic jams on our roads, road construction delays, occasional breakdown. We work with our customers to ensure a timely delivery, and we try and call our customers if a problem develops.
Things To Keep In Mind...
- The type and amount of material that is delivered is regulated by state law
- The maximum load in most cases is 25 tons of material.
- Compost, mulch and soils are sold and used by the cubic yard. Additionally, different materials have other restrictions.
- Heavy materials like sand, gravel, rock, etc. can only be loaded as high as the side of the truck (no heaping) and cannot exceed the weight limit that the truck is permitted for. Lighter materials like compost and mulch are allowed to be heaped. For example a truck with an 18 cy capacity level full could carry about 12 cy of sand (weight limit), 18 cy of a blended soil, or sometimes 22 cy of compost or mulch since it can be heaped.
- Travel distance, time of loading and unloaded included in delivery charge
- Estimated load and unload time: approx. 10-15 minutes each
- Often cars or other obstacles block the area where the delivery is to be made and this requires additional time, etc. (the drive time from the facility to the customer is often the smallest time requirement).
- Truck drivers are also forbidden to travel certain roadways by local, state and municipal ordinances and have to travel different routes
- Some subdivisions require trucks to stop at the gate house and wait for authorization to enter and dump material. As a result, the costs to deliver to a customer one mile away are almost the same as a customer 7 or 8 miles away.
- Many local municipalities have ordinances against heaping of materials. While we might be able to deliver 22 cy out in the county, we can often only deliver 18 cy on a small truck in a city
A Few Things To Consider…
Can the truck get into and out of the delivery area, enough room to turn around as dump trucks are much larger than passenger cars?
Are there overhead tree limbs, power lines, etc. that may interfere with the dumping (the larger the truck then the higher the bed of the truck reaches when the bed is raised up for dumping)?
Loaded dump trucks are very heavy and need extra consideration when deciding where to dump. If going across open ground to dump, several items to consider are:
– Trucks often have difficulty crossing ditches.
– Trucks can tear up grass especially if it has recently been wet which occurs after a rain or watering the yard when the soil is much softer.
Are there sprinkler heads in the lawn that can easily be broken by driving over?
Often in the county or on older homes the driveway is not built to modern specifications hence may be weaker and break from the weight.
Often older driveways over culverts are much weaker and may not support the weight of the truck if they are not built to the correct specifications.
Is the soil or grass firm enough to support the weight of the truck? After a rain the surface of the soil dries out and feels firm to walk on but the soil is still wet and soft underneath what is called crusting. The dump truck may break through the crust and get stuck. It is the customer’s responsibility to pay for the wrecker to pull the truck out and any repair damages to the yard.
