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Customer Service Staff

John C. Ferguson

Mr. Ferguson has over 40 years of business experience. He founded and owns Nature's Way Resources, a Houston based composting, mulch and recycling company that specializes in high quality compost, mulch, and soil mixes. He holds an MS degree in Physics and Geology and is a licensed Soil Scientist in Texas. He has won many awards in horticulture and environmental issues. He has represented the composting/recycling industry on the Houston-Galveston Area Council for solid waste for over 17 years. His personal garden has been featured in several gardening books, "Better Homes and Gardens" magazine and his business has been recognized in the Wall Street Journal for the quality and value of his products. His company won the Houston Chronicle's Ultimate Award for the finest quality compost in the Houston region, and he won a Keep Houston Beautiful - Mayors Proud Partner Award for Environmental Education.

He is a member of the Physics Honor Society and many professional societies. There are many papers that he has written on the company website www.natureswayresources.com. He is co-author of the book "Organics Management for Professionals" on modern sustainable methods in horticulture, agriculture, landscaping, and turf management by University Of Texas Press. He is also a regular contributor to the gardening e-newsletter "Lazy Gardener and Friends". He teaches seminars for gardening groups all over the region on gardening, soil and environmental issues.

Mark Bowen

Mark is a native Houstonian, a horticulturist, certified permaculturist and organic specialist with a background in garden design, land restoration and organic project management. He is currently the General Manager of Nature's Way Resources. Mark is also the co-author of the book Habitat Gardening for Houston and Southeast Texas, the author of the book Naturalistic Landscaping for the Gulf Coast, co-author of the Bayou Planting Guide and contributing landscape designer for the book Landscaping Homes: Texas.

Tom Hallowell

Tom has lived in the Houston area since 1981 and has resided in the Grangerland area for the last twelve years. Tom has spent over thirty-one years in large scale computing with his last position being Director of Technical Services for Memorial Hermann Healthcare System. He joined Nature's Way Resources in 2006 and is currently Assistant General Manager. In 2005 Tom went through the Master Gardener and Master Naturalist programs. He has been on the board of directors for three different 501 C3's "not for profit". Tom has been an avid gardener for over forty years in geographic areas ranging from New England, Florida and Texas. Tom has a daughter Michelle who resides in North Carolina.

Laurie Reid

Laurie Reid, Her career in the green industry began working exclusively with indoor tropicals. After three years, she transitioned to a full service, wholesale and retail nursery environment. She became certified as a Texas Nursery Professional in the mid-eighties, and continued to work at a number of local nurseries in the Houston area. When joining Nature's Way Resources in 2014 she brought 30 years of hands on experience in all areas of nursery business and home gardening. She is now the Nursery Manager and enjoys assisting customers offering advice and suggestions for an enjoyable and successful garden or landscape.

Melinda Whelan

During the week, you'll find Melinda tending to plants in the nursery, and on Saturdays, she will be behind the counter helping in the sales office. She is knowledgeable, friendly and service-oriented. She became a member of the Montgomery County Master Gardener Association in 2004, and has developed a special love for native plants. She is a keen advocate for organic gardening practices. She likes to work with nature, not against it. She is also a member of The Nature Conservancy. Melinda has attended horticultural classes given by Texas A&M University, Stephen F. Austin University, the University of Texas, Mercer Arboretum and The Woodlands Township. .

Carol Childres

Carol has been gardening for close to 20 years. While living in Austin, she took classes on Texas natives and xeriscaping at the LBJ Wildflower Center and completed the Master Gardener class for Travis County in 2004.

Carol and her husband moved to the island of Kauai, Hawaii in 2005 and spent 8 years as caretakers of a 12 acre historical estate, which had previously been a touring botanical garden. While on Kauai, Carol took classes on landscape certification, vermiculture, bee keeping, the sustainable gardening series at Kauai Community College and a 2 week Permaculture session. She also participated in building a ferro-cement rainwater harvesting tank for the college.

Carol volunteered at the National Tropical Botanical Garden in the greenhouse area and helped to propagate endangered plants collected at remote sites of the island. She also volunteered at the college community garden and served on the Kauai Tropical Flower Association BOD serving as secretary.

In 2013, Carol and her husband bought a 120 year old farm house on 5 acres in old Magnolia. They are currently working on making butterfly, hummingbird and bird habitats and planning to wildscape the surrounding acreage with native plants.

In fall of 2014, Carol attended the Gulf Coast Gardener program held at Mercer Arboretum that focused on plant groups that can be successfully cultivated in home gardens and landscapes in the Texas Gulf coast climate. Carol completed the Montgomery County Master Gardener class in 2015 and volunteers her time.

Jane Jackson

As a member of our nursery team, Jane has worked in the nursery/gardening/landscaping industry for many years, and has achieved her Master Gardener Certification in both Harris County in 2006, and in Suffolk, Virginia in 2003. She has also been a member of the Windrose Garden Club since 2008. Jane has always enjoyed cultivating her small vegetable and flower gardens wherever she has lived.

Pablo Hernandez

Pablo is the Special Projects Coordinator for Nature's Way Resources. His realm of responsibilities include: Website & Newsletter maintenance, IT support, technical problem solving/troubleshooting, metrics management, quality control, compost tea production, which is used regularly in the nursery. And he is a compost facility operator.